![]() If you still get a white screen while trying to load a save, please try playing while your computer is completely offline. Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter.Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”.After it reaches 100%, hit Windows key-X again.If it throws an error, please list it here The system will start validating soon.Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter.Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.The dxdiag itself crashed, which could be a random blip, but it could also indicate an issue with Windows. ![]() ![]() ![]() If installing it doesn't help your game, or you can't install it at all, please run a couple of basic checks on your Windows system files. Restart after installing but before trying to play. This is the latest driver available from Nvidia (December 15): And the Sims 4 errors in your dxdiag are most often related to the GPU driver, although they can have other causes. When you updated your graphics driver, did you do so through Nvidia or through another site? The driver is new enough (dated September 29) that it should still work, but it's not the newest version. ![]()
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